Renew IT Support
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New support ticket
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Knowledge base
General How-To's
Forms
2
How to find a record that is not in a dropdown list
System status / downtime page
Lists
3
How to open records in a new tab.
Added a filter on sub-tabs with many records
Bulk Search Functionality
View
1
View the history of altered fields in a record
Password Reset
1
How to reset your password
Reporting Module
5
Dashboard Pages
My Exports
Report Definitions
Scheduled Reports
Report Templates
Privacy and client feedback
2
Picksmart Privacy Policy
Unsolicited Submissions Policy
CRM Module (Ticketing)
7
How to create Ticket Groups
How to create Ticket Agents
How to setup Ticket Preferences
How to setup Ticket SLAs
How to create a Contact
View all 7
Leads Module
9
How to create a Campaign Product
How to create a Campaign
How to create a Campaign Email Template
How to create a Campaign SMS Template
How to create a Lead Agent
View all 9
API and Webhooks
1
Setting up a webhook listener
RenewIT
How to (Individual)
10
How to Register
How to Add a Vehicle
How to Start The Vehicle Licence Renewal Process
How to Upload an ID Document
Navigating the Tour Steppers
View all 10
How to (Companies)
4
How to Register a Company
How to create a user to access your company profile
How to create a Branch Profile
How to Start The Vehicle Licence Renewal Process
Company Policies
1
Terms and Conditions
How To - Renewal Company
0
Version Release Notes
15
RNEW V1.12.1
RNEW V1.12.2
RNEW V2.1
RNEW V2.1.2 Release Notes
RNEW V2.1.4 Release Notes
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